Kitchen Team Leader: Inspire Sales & Service Excellence

Crate & Barrel Careers; Paramus (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Crate & Barrel Careers is seeking a Team Leader – Kitchen to drive sales performance and store excellence by leading, coaching, and developing the sales team.

Reporting to the Assistant Store Leader, you will recruit, train, and mentor associates, including holiday hiring support and performance management, while guiding clienteling, Registry, CBHCC routines, and concierge coaching to deliver an exceptional in-store experience.

Qualifications

• Must have strong communication and interpersonal skills.
• Excellent organizational and time management skills are required.
• Good problem solving abilities are essential.

Responsibilities

• Lead designated team and manage associate workload as determined with the Assistant Store Leader.
• Coach associates on performance and maintain a visible presence in the department.
• Support performance and development for the designated team to encourage growth.
• Provide timely feedback about performance to associates and share observations with the Assistant Store Leader.
• Train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures.
• Understand and apply company systems, policies and loss prevention, security and safety guidelines.
• Promote sales as they pertain to the Leader On Duty (LOD).
• Communicate regularly with the Assistant Store Leader to review business results and customer feedback.
• Ensure all customers receive gracious, quick, and efficient service.

Skills

Communication

Interpersonal skills

Time management

Problem solving

Job description

Crate & Barrel Careers is seeking a Team Leader – Kitchen to drive sales performance and store excellence by leading, coaching, and developing the sales team.

Reporting to the Assistant Store Leader, you will recruit, train, and mentor associates, including holiday hiring support and performance management, while guiding clienteling, Registry, CBHCC routines, and concierge coaching to deliver an exceptional in-store experience.