Kitchen Manager: Lead Ops & Guest Experience

Caseys General Stores Inc.; Shawnee, Northern (KS, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus opportunities

DailyPay

Health, dental, and vision insurance

Paid time off and holiday pay

401(k) with company match

Career growth and development programs

Job summary

Casey’s General Stores Inc. in Shawnee, KS, is seeking a hands-on Kitchen Manager to lead the kitchen team alongside the Store Manager. You will train, guide, and engage Team Members to deliver an exceptional guest experience while controlling food safety, inventory, and daily kitchen operations.

This role emphasizes 5S standards, collaboration with the Store Manager, and maintaining accurate stock. You’ll oversee prepared foods and beverages, align with Casey’s CARES values, and support overall

Qualifications

• Clear communication with team and guests.
• Ability to lead, train, delegate, and collaborate with team members.
• Organizational skills for inventory and standards.
• Commitment to delivering a positive guest experience.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Actively train, guide, and engage kitchen Team Members, delegate tasks effectively, and coach for success.
• Under Store Manager supervision, manage and influence operational activities in prepared foods and dispensed beverages to optimize performance.
• Partner with Store Manager to be accountable for all kitchen activities, maintaining 5S standards, and ensuring smooth daily operations.
• Oversee kitchen inventory and maintain accurate stock levels.
• Anticipate and resolve guest concerns related to kitchen service, keeping the Store Manager informed.
• Model and coach Casey’s CARES values: Commitment, Authenticity, Respect, Evolving, Service.
• Proficiently perform Store Team Member duties when needed.

Skills

Communication

Leadership

Inventory management

Guest experience

Adaptability

Job description

Casey’s General Stores Inc. in Shawnee, KS, is seeking a hands-on Kitchen Manager to lead the kitchen team alongside the Store Manager. You will train, guide, and engage Team Members to deliver an exceptional guest experience while controlling food safety, inventory, and daily kitchen operations.

This role emphasizes 5S standards, collaboration with the Store Manager, and maintaining accurate stock. You’ll oversee prepared foods and beverages, align with Casey’s CARES values, and support overall