Holiday Retail Associate - Customer Experience Pro

Pottery Barn Kids; Town of Huntington (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Associate discounts

Competitive pay

Collaborative team

Seasonal role

Job summary

Pottery Barn Kids, part of Williams‑Sonoma, Inc., is hiring aHoliday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized during peak season.

You’ll deliver friendly service, help customers with product ideas and promotions, and process POS transactions accurately while supporting stock and fulfillment duties.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Pottery Barn Kids, part of Williams‑Sonoma, Inc., is hiring aHoliday Seasonal Associate to assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized during peak season.

You’ll deliver friendly service, help customers with product ideas and promotions, and process POS transactions accurately while supporting stock and fulfillment duties.