Kitchen & Guest Experience Leader

Buffalo Wild Wings; Puyallup (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

Buffalo Wild Wings in Washington state seeks a Kitchen Manager to support the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. This role provides leadership to the team, ensures efficient shift execution, and helps drive operational excellence in a fast-paced setting.

The Kitchen Manager will supervise front-of-house operations during shifts, coach and develop staff, ensure food safety and policy compliance, and assist with recruiting,

Qualifications

• Leadership and communication capabilities essential for guiding a team.
• Strong organizational and time management skills.
• Problem-solving abilities with a focus on guest experience.
• Ability to coach, motivate, and develop team members.
• Commitment to operational excellence and safety standards.

Responsibilities

• Lead and supervise front-of-house operations during assigned shifts.
• Coach, motivate, and develop team members while promoting a positive work environment.
• Deliver guest service by resolving guest concerns quickly and professionally.
• Conduct pre-shift meetings and provide ongoing coaching.

Skills

Leadership

Communication

Interpersonal skills

Time management

Problem-solving

Team development

Education

High school diploma or equivalent

Job description

Buffalo Wild Wings in Washington state seeks a Kitchen Manager to support the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. This role provides leadership to the team, ensures efficient shift execution, and helps drive operational excellence in a fast-paced setting.

The Kitchen Manager will supervise front-of-house operations during shifts, coach and develop staff, ensure food safety and policy compliance, and assist with recruiting,