Kitchen Assistant Manager

Molo Petroleum LLC; Dubuque (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Molo Petroleum LLC and Helen's Bakery are seeking a Kitchen/Restaurant Manager to lead daily operations in a fast-paced food-service environment. You will supervise a diverse team, drive guest satisfaction, and partner with bakery leadership to ensure a successful operation.

The role emphasizes hands-on leadership, performance coaching, and ongoing process improvements to optimize service quality and cost control.

Qualifications

• At least 2 years of management experience in a quick-service or fast-paced food service environment.
• Proven ability to lead, develop, and motivate employees.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Experience managing operational performance and analyzing business results.
• Demonstrated success handling employee and customer concerns.
• Ability to adapt to changing business needs and priorities.

Responsibilities

• Lead and develop a team of restaurant employees.
• Deliver exceptional customer service and create memorable guest experiences.
• Coach, mentor, and motivate team members to achieve their best.
• Manage scheduling and staffing to support business needs.
• Monitor food quality, consistency, and presentation standards.
• Control food, labor, and operational costs.
• Maintain cleanliness, food safety, and health standards.
• Collaborate with leadership teams across the food service operation.
• Address customer concerns professionally and effectively.
• Identify opportunities to improve processes, efficiency, and guest satisfaction.

Skills

Leadership

Organization

Self-motivation

Customer service

Communication

Education

High school diploma or equivalent

Associate degree or higher preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead a Great Team. Deliver a Great Experience.

Molo Petroleum and Helen's Bakery are seeking an energetic, motivated, and customer-focused Kitchen Assistant Manager to help lead daily operations within our food service division.

This is an exciting opportunity for a hands-on leader who enjoys building high-performing teams, creating exceptional guest experiences, and driving operational excellence. You will work closely with the Helen's Bakery Manager and other food service leaders to ensure a positive, efficient, and successful operation.

If you're passionate about people, thrive in a fast-paced environment, and love leading by example, we'd love to meet you.

What You'll Do

As Restaurant Manager, you will be responsible for the overall day-to-day success of the restaurant, including:

• Leading and developing a team of restaurant employees
• Delivering exceptional customer service and creating memorable guest experiences
• Coaching, mentoring, and motivating team members to achieve their best
• Managing scheduling and staffing to support business needs
• Monitoring food quality, consistency, and presentation standards
• Controlling food, labor, and operational costs
• Maintaining cleanliness, food safety, and health standards
• Collaborating with leadership teams across the food service operation
• Addressing customer concerns professionally and effectively
• Identifying opportunities to improve processes, efficiency, and guest satisfaction

What Makes You Successful

We're looking for someone who is:

• A natural leader with a strong work ethic
• Organized and detail-oriented
• Self-motivated and results-driven
• Positive, approachable, and team-focused
• Passionate about customer service
• Fair, consistent, and accountable
• Comfortable making decisions in a fast-paced environment
• Adaptable and eager to learn new skills

Qualifications

• High school diploma or equivalent required
• Associate degree or higher preferred
• At least 2 years of management experience in a quick-service or fast-paced food service environment
• Proven ability to lead, develop, and motivate employees
• Strong problem-solving and decision-making skills
• Experience managing operational performance and analyzing business results
• Demonstrated success handling employee and customer concerns
• Excellent communication and interpersonal skills
• Ability to adapt to changing business needs and priorities

Physical Requirements

This role requires the ability to:

• Stand and walk for extended periods
• Lift, carry, and move up to 50 pounds
• Bend, stoop, twist, reach, and perform repetitive motions as needed
• Work in a fast-paced restaurant environment
• Effectively communicate with guests, team members, and leadership

Why Join Our Team?

At Molo Petroleum and Helen's Bakery, we're committed to creating a workplace where people can grow, succeed, and make a meaningful impact every day. You'll have the opportunity to lead a dedicated team, influence the guest experience, and help shape the success of a growing food service operation.

If you're ready to bring your leadership skills, passion for hospitality, and commitment to excellence to a company that values its people, we encourage you to apply today.

Join us and help create an exceptional experience for every guest, every day.