Kitchen Assistant Manager

Molo Petroleum, LLC; Dubuque, Northern (IA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Molo Petroleum and Helen's Bakery seek a Kitchen Assistant Manager to lead daily operations in the food service division in Dubuque, IA. You will work closely with the Helen's Bakery Manager to build a high-performing team and deliver exceptional guest experiences.

Ideal candidates are hands-on leaders who thrive in a fast-paced setting, enjoy coaching others, and strive for operational excellence while controlling costs and maintaining high safety standards.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• At least 2 years of management experience in a quick-service or fast-paced food service environment.
• Proven ability to lead, develop, and motivate employees.
• Strong problem-solving and decision-making skills.
• Experience managing operational performance and analyzing business results.
• Demonstrated success handling employee and customer concerns.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and develop a team of restaurant employees.
• Delivering exceptional customer service and creating memorable guest experiences.
• Coaching, mentoring, and motivating team members to achieve their best.
• Managing scheduling and staffing to support business needs.
• Monitoring food quality, consistency, and presentation standards.
• Controlling food, labor, and operational costs.
• Maintaining cleanliness, food safety, and health standards.
• Collaborating with leadership teams across the food service operation.
• Addressing customer concerns professionally and effectively.
• Identifying opportunities to improve processes, efficiency, and guest satisfaction.

Skills

Team leadership

Customer service

Staff development

Operations management

Communication

Education

High school diploma

Associate degree preferred

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manual Labor Big 10 #11 Asbury, Dubuque, IA, US

Lead a Great Team. Deliver a Great Experience.

Molo Petroleum and Helen's Bakery are seeking an energetic, motivated, and customer-focused Kitchen Assistant Manager to help lead daily operations within our food service division.

This is an exciting opportunity for a hands‑on leader who enjoys building high‑performing teams, creating exceptional guest experiences, and driving operational excellence. You will work closely with the Helen's Bakery Manager and other food service leaders to ensure a positive, efficient, and successful operation.

If you're passionate about people, thrive in a fast‑paced environment, and love leading by example, we'd love to meet you.

What You'll Do

As Restaurant Manager, you will be responsible for the overall day‑to‑day success of the restaurant, including:

• Leading and developing a team of restaurant employees
• Delivering exceptional customer service and creating memorable guest experiences
• Coaching, mentoring, and motivating team members to achieve their best
• Managing scheduling and staffing to support business needs
• Monitoring food quality, consistency, and presentation standards
• Controlling food, labor, and operational costs
• Maintaining cleanliness, food safety, and health standards
• Collaborating with leadership teams across the food service operation
• Addressing customer concerns professionally and effectively
• Identifying opportunities to improve processes, efficiency, and guest satisfaction

What Makes You Successful

We're looking for someone who is:

• A natural leader with a strong work ethic
• Organized and detail-oriented
• Self‑motivated and results‑driven
• Positive, approachable, and team‑focused
• Passionate about customer service
• Fair, consistent, and accountable
• Comfortable making decisions in a fast‑paced environment
• Adaptable and eager to learn new skills

Qualifications

• High school diploma or equivalent required
• Associate degree or higher preferred
• At least 2 years of management experience in a quick‑service or fast‑paced food service environment
• Proven ability to lead, develop, and motivate employees
• Strong problem‑solving and decision‑making skills
• Experience managing operational performance and analyzing business results
• Demonstrated success handling employee and customer concerns
• Excellent communication and interpersonal skills
• Ability to adapt to changing business needs and priorities

Physical Requirements

This role requires the ability to:

• Stand and walk for extended periods
• Lift, carry, and move up to 50 pounds
• Bend, stoop, twist, reach, and perform repetitive motions as needed
• Work in a fast‑paced restaurant environment
• Effectively communicate with guests, team members, and leadership

Why Join Our Team?

At Molo Petroleum and Helen's Bakery, we're committed to creating a workplace where people can grow, succeed, and make a meaningful impact every day. You'll have the opportunity to lead a dedicated team, influence the guest experience, and help shape the success of a growing food service operation.