Kitchen Assistant Manager — Lead a High-Energy Guest Experience

Molo Petroleum, LLC; Dubuque, Northern (IA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Molo Petroleum and Helen's Bakery seek a Kitchen Assistant Manager to lead daily operations in the food service division in Dubuque, IA. You will work closely with the Helen's Bakery Manager to build a high-performing team and deliver exceptional guest experiences.

Ideal candidates are hands-on leaders who thrive in a fast-paced setting, enjoy coaching others, and strive for operational excellence while controlling costs and maintaining high safety standards.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• At least 2 years of management experience in a quick-service or fast-paced food service environment.
• Proven ability to lead, develop, and motivate employees.
• Strong problem-solving and decision-making skills.
• Experience managing operational performance and analyzing business results.
• Demonstrated success handling employee and customer concerns.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and develop a team of restaurant employees.
• Delivering exceptional customer service and creating memorable guest experiences.
• Coaching, mentoring, and motivating team members to achieve their best.
• Managing scheduling and staffing to support business needs.
• Monitoring food quality, consistency, and presentation standards.
• Controlling food, labor, and operational costs.
• Maintaining cleanliness, food safety, and health standards.
• Collaborating with leadership teams across the food service operation.
• Addressing customer concerns professionally and effectively.
• Identifying opportunities to improve processes, efficiency, and guest satisfaction.

Skills

Team leadership

Customer service

Staff development

Operations management

Communication

Education

High school diploma

Associate degree preferred

Tools

POS systems

Job description

Molo Petroleum and Helen's Bakery seek a Kitchen Assistant Manager to lead daily operations in the food service division in Dubuque, IA. You will work closely with the Helen's Bakery Manager to build a high-performing team and deliver exceptional guest experiences.

Ideal candidates are hands-on leaders who thrive in a fast-paced setting, enjoy coaching others, and strive for operational excellence while controlling costs and maintaining high safety standards.