Kitchen Manager - Lead Team, Elevate Guest Experience

Molo Petroleum LLC

Dubuque (IA)

On-site

USD 42,000 - 62,000

Full time

9 days ago

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Job summary

Molo Petroleum LLC and Helen's Bakery are seeking a Kitchen/Restaurant Manager to lead daily operations in a fast-paced food-service environment. You will supervise a diverse team, drive guest satisfaction, and partner with bakery leadership to ensure a successful operation.

The role emphasizes hands-on leadership, performance coaching, and ongoing process improvements to optimize service quality and cost control.

Qualifications

At least 2 years of management experience in a quick-service or fast-paced food service environment.
Proven ability to lead, develop, and motivate employees.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making skills.
Experience managing operational performance and analyzing business results.
Demonstrated success handling employee and customer concerns.
Ability to adapt to changing business needs and priorities.

Responsibilities

Lead and develop a team of restaurant employees.
Deliver exceptional customer service and create memorable guest experiences.
Coach, mentor, and motivate team members to achieve their best.
Manage scheduling and staffing to support business needs.
Monitor food quality, consistency, and presentation standards.
Control food, labor, and operational costs.
Maintain cleanliness, food safety, and health standards.
Collaborate with leadership teams across the food service operation.
Address customer concerns professionally and effectively.
Identify opportunities to improve processes, efficiency, and guest satisfaction.