Kitchen Assistant & Guest Experience Pro

CSC Generation Enterprise; Jacksonville (FL); On-site; USD 17,000 - 19,000; Part time

Job summary

Sur La Table in Jacksonville, FL seeks a Kitchen Assistant to support class operations and guest experiences. You will assist chefs, engage guests, and maintain a clean, organized kitchen environment.

The role emphasizes cooking, hospitality, teamwork, and a brand-first customer journey. This is a part-time position with flexible hours, including nights, weekends, and holidays, totaling 12–16 hours per week.

Qualifications

• Must be 18 years of age or older.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision‑making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Skills

Food prep

Kitchen operations

Retail sales

Communication

Problem solving

Microsoft Office

Retail systems

Job description

Sur La Table in Jacksonville, FL seeks a Kitchen Assistant to support class operations and guest experiences. You will assist chefs, engage guests, and maintain a clean, organized kitchen environment.

The role emphasizes cooking, hospitality, teamwork, and a brand-first customer journey. This is a part-time position with flexible hours, including nights, weekends, and holidays, totaling 12–16 hours per week.