Kids Zone Team Lead & Activity Coach

YMCA of NorthWest North Carolina; King (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

YMCA of NorthWest North Carolina seeks a Kids Zone Team Leader to supervise safe, engaging activities for children from infancy to pre-teen within a multi-site family care program.

You will balance direct child supervision with coordinating onboarding, training, and scheduling, while delivering high-quality customer service to members and families and maintaining health and safety standards.

Qualifications

• Effective verbal and written communication with children, parents, and staff.
• Strong organizational skills to manage multiple sites and tasks.
• Ability to coach peers and support onboarding and training processes.
• Experience or familiarity with supervising childcare activities.

Responsibilities

• Assist the coordinator with scheduling site activities, verifying inventory levels, and leading onboarding, training, and performance coaching of new employees.
• Lead educational, age-appropriate activities for children aged 6 weeks to 11 years while maintaining site organization and implementing programming.
• Deliver superior customer service to members and families, maintaining health, safety, cleanliness, and child wellness standards.
• Maintain accurate documentation relating to daily participant attendance, site tracking metrics, and mandatory incident reporting.
• Attend scheduled staff meetings and participate in ongoing professional training; communicate positively with cross-functional staff to support enterprise goals.
• Perform other duties as assigned.

Skills

Communication

Organizational skills

Coaching peers

Child supervision

Education

High school diploma

ASHI (CPR) certification

Job description

YMCA of NorthWest North Carolina seeks a Kids Zone Team Leader to supervise safe, engaging activities for children from infancy to pre-teen within a multi-site family care program.

You will balance direct child supervision with coordinating onboarding, training, and scheduling, while delivering high-quality customer service to members and families and maintaining health and safety standards.