Kids Apparel Store Leader - Assistant Manager

Carter's Inc.; San Jose (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Education 'Advance You' program

Paid time off & holidays

Parental leave & adoption assistance

Professional development

Career growth opportunities

Job summary

Carter’s Inc. in San Jose, CA is seeking an Assistant Store Manager to lead the team on the sales floor. You’ll welcome customers, guide them through our baby and children’s lines, and coach staff to deliver outstanding service and omnichannel experiences.

Ideal candidates have at least 1 year in retail management, strong communication skills, and a passion for inclusive, high‑quality service. This role is full‑time onsite with opportunities for growth within our brand family.

Qualifications

• 1 year of retail or related management experience.
• High school diploma or GED required.
• Ability to lift 40 pounds, stand for extended periods.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, inclusive environment for employees and customers.
• Coach others to success and model service standards and omnichannel experience.
• Analyze the business and drive KPIs with the team.
• Build customer loyalty through company programs, including credit.
• Assist the Store Manager in recruiting, hiring, training and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze and report completion of tasks and financial results using company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotions, markdowns, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication skills

Retail management

Team coaching

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s Inc. in San Jose, CA is seeking an Assistant Store Manager to lead the team on the sales floor. You’ll welcome customers, guide them through our baby and children’s lines, and coach staff to deliver outstanding service and omnichannel experiences.

Ideal candidates have at least 1 year in retail management, strong communication skills, and a passion for inclusive, high‑quality service. This role is full‑time onsite with opportunities for growth within our brand family.