Kickback Host & Guest Experience Specialist

Drury Hotels Company, LLC; Pooler (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Company-matched 401(k)

Job summary

Drury Hotels Company, LLC in Pooler, Georgia is seeking friendly hospitality staff to deliver exceptional guest experiences during evening Kickback events and daily operations. You will help maintain clean lobby and kitchen areas, manage food safety, and ensure supplies are stocked while providing welcoming service to guests and team members.

Join a family-owned hospitality chain recognized for its culture and promotion of internal career growth.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal) in English

Responsibilities

• Make our complimentary 5:30 p.m. Kickback "happy hour" … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest's questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Job description

Drury Hotels Company, LLC in Pooler, Georgia is seeking friendly hospitality staff to deliver exceptional guest experiences during evening Kickback events and daily operations. You will help maintain clean lobby and kitchen areas, manage food safety, and ensure supplies are stocked while providing welcoming service to guests and team members.

Join a family-owned hospitality chain recognized for its culture and promotion of internal career growth.