Guest Experience Host - Evening Kickback

Drury Hotels; Savannah, Pooler (GA, GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Hotel discounts

Free room nights

Career growth

Job summary

Drury Plaza Hotel in Pooler, GA is hiring to support our 5:30 p.m. Kickback program. You will help prepare and serve for guests, while keeping the kitchen and lobby clean and organized, and ensuring food safety and stocked supplies.

Join a friendly team that values guest satisfaction, offers hotel discounts and growth opportunities, and promotes a welcoming atmosphere with a +1 service mindset.

Qualifications

• Knowledge of hotel accommodations, the community and hotel services.
• Ability to inventory food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable atmosphere.
• Ability to speak and receive direction in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory control

Customer service

English proficiency

Job description

Drury Plaza Hotel in Pooler, GA is hiring to support our 5:30 p.m. Kickback program. You will help prepare and serve for guests, while keeping the kitchen and lobby clean and organized, and ensuring food safety and stocked supplies.

Join a friendly team that values guest satisfaction, offers hotel discounts and growth opportunities, and promotes a welcoming atmosphere with a +1 service mindset.