Kickback Host - Flexible Schedule & Guest Experience

Drury Hotels Company, LLC; Gainesville (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Hotel discounts and free room nights

Paid time off

Job summary

Drury Hotels Company, LLC seeks team members in Gainesville, FL to deliver warm, friendly guest service during the 5:30 Kickback and dining experiences. You will help maintain food safety, keep the kitchen and lobby organized, and assist guests with area knowledge to ensure memorable stays.

The role emphasizes a positive attitude, strong English communication, and a can-do spirit to thrive in a busy hotel environment in Gainesville, Florida.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Job description

Drury Hotels Company, LLC seeks team members in Gainesville, FL to deliver warm, friendly guest service during the 5:30 Kickback and dining experiences. You will help maintain food safety, keep the kitchen and lobby organized, and assist guests with area knowledge to ensure memorable stays.

The role emphasizes a positive attitude, strong English communication, and a can-do spirit to thrive in a busy hotel environment in Gainesville, Florida.