Keyholder & Store Ops Leader

Torrid; Stockton (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

50% associate discount

additional monthly discount coupon

mental health resources

sick time

Job summary

Torrid in Stockton, CA is seeking a Keyholder to support store management and deliver an exceptional shopping experience for customers. You’ll help open and close the store, drive sales through strong product knowledge, and lead by example in customer service while ensuring store standards and KPI goals are met.

Key qualities include prior specialty or apparel retail management, adaptability to a fast-paced environment, and a flexible schedule including holidays, nights, and weekends.

Qualifications

• Previous specialty/apparel retail management experience with proven sales performance.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Job description

Torrid in Stockton, CA is seeking a Keyholder to support store management and deliver an exceptional shopping experience for customers. You’ll help open and close the store, drive sales through strong product knowledge, and lead by example in customer service while ensuring store standards and KPI goals are met.

Key qualities include prior specialty or apparel retail management, adaptability to a fast-paced environment, and a flexible schedule including holidays, nights, and weekends.