Keyholder & Store Leader: Style & Guest Experience

The Nash Collection; Nashville (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

The Nash Collection in Nashville, TN is seeking a dedicated Keyholder to support daily store operations on-site. You will open/close the store, manage cash, and lead when management is not present while ensuring a welcoming customer experience.

Responsibilities include assisting customers with styling, maintaining stock, merchandising, and training team members on brand standards in a fast-paced retail environment.

Qualifications

• Experience in retail or a similar customer-facing role.
• Ability to open/close the store and handle cash responsibly.
• Solid product knowledge in fashion and accessories.
• Reliable, professional, and able to lead when management is absent.
• Willingness to work weekends, holidays and peak event days.

Responsibilities

• Open and close the store and maintain cash handling procedures.
• Assist customers on the sales floor with styling and recommendations.
• Ensure an elevated customer experience aligned with brand standards.
• Merchandise, restock inventory, and keep the store clean and organized.
• Train or guide team members on procedures and service expectations.

Skills

Customer service

Retail sales

Product knowledge

Cash handling

Opening/closing procedures

Team leadership

Flexibility

Job description

The Nash Collection in Nashville, TN is seeking a dedicated Keyholder to support daily store operations on-site. You will open/close the store, manage cash, and lead when management is not present while ensuring a welcoming customer experience.

Responsibilities include assisting customers with styling, maintaining stock, merchandising, and training team members on brand standards in a fast-paced retail environment.