Keyholder: Lead Customer Experience & Revenue

The-Normal-Brand; Franklin (TN); On-site; USD 32,000 - 42,000; Part time

Job summary

The Normal Brand in Nashville, TN is hiring a part-time Keyholder to lead a customer-focused team and deliver a great shopping experience. The store emphasizes a clean, enjoyable, and fun environment and seeks a hard-working, personable, goal-oriented individual who can open and close the store.

Responsibilities include driving sales, training staff on product knowledge, and maintaining store standards while supporting management.

Qualifications

• Experience in fashion/apparel retail preferred.
• Proficiency with Shopify and Shopify POS is a plus.
• Strong integrity, excellent fashion sense, and high energy.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!"
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Ability to open and close store

Skills

Customer focus

Team collaboration

Tools

Shopify

Shopify POS

Job description

The Normal Brand in Nashville, TN is hiring a part-time Keyholder to lead a customer-focused team and deliver a great shopping experience. The store emphasizes a clean, enjoyable, and fun environment and seeks a hard-working, personable, goal-oriented individual who can open and close the store.

Responsibilities include driving sales, training staff on product knowledge, and maintaining store standards while supporting management.