Retail Key Holder & Customer Experience Lead

VICI; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A modern fashion retailer in Nashville is seeking a Key Holder to enhance customer experience and ensure store operations. You'll support management with opening and closing procedures, maintain an organized sales floor, and resolve customer inquiries effectively. Ideal candidates have retail experience, a high school diploma, and strong customer service skills. This full-time role requires a positive attitude and readiness for dynamic shifts, offering an exciting opportunity in a growing team.

Qualifications

• 1-3 years prior experience in retail.
• Ability to read, write, speak and understand English fluently.
• Experience in a fast-paced environment.

Responsibilities

• Provide positive shopping experience for customers.
• Ensure sales floor is clean and organized.
• Handle customer issues regarding orders and returns.
• Meet or exceed sales goals.

Skills

Strong customer service orientation

Excellent problem-solving skills

Ability to communicate clearly

Ability to work independently

Education

High school diploma

Tools

Windows

Google products

Job description

A modern fashion retailer in Nashville is seeking a Key Holder to enhance customer experience and ensure store operations. You'll support management with opening and closing procedures, maintain an organized sales floor, and resolve customer inquiries effectively. Ideal candidates have retail experience, a high school diploma, and strong customer service skills. This full-time role requires a positive attitude and readiness for dynamic shifts, offering an exciting opportunity in a growing team.