Store Key Holder & Team Coach (On-Duty Leadership)

K&G Fashion Superstore; Nashville (TN); On-site; USD 29,000 - 42,000; Full time

Job summary

K&G Fashion Superstore in Nashville is seeking a Retail Key Holder to partner with the Store Manager to support sales performance through coaching, team development, and operational excellence when on duty. You will hold store keys and open/close as scheduled.

This role focuses on inspiring the team, maximizing growth, creating an inclusive environment, elevating the customer experience, and exceeding expectations in every interaction while aligning with company values.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Assist Store Manager in coaching and developing the sales team.
• Open and close the store when scheduled (manager on duty).
• Contribute to achieving sales, service, and operational goals.
• Lead in-store meetings and communicate priorities.
• Maintain customer experience and brand standards.

Skills

Retail or Sales experience

Leadership

Organizational skills

Communication (written & verbal)

Active listening & problem solving

Training & development

Tech proficiency (MS Office, video)

POS system operation

Tools

POS System

Job description

K&G Fashion Superstore in Nashville is seeking a Retail Key Holder to partner with the Store Manager to support sales performance through coaching, team development, and operational excellence when on duty. You will hold store keys and open/close as scheduled.

This role focuses on inspiring the team, maximizing growth, creating an inclusive environment, elevating the customer experience, and exceeding expectations in every interaction while aligning with company values.