Keyholder: Store Leader & Customer Experience

Torrid; Alafaya (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount 50%

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Sick time benefit

Descripción de la vacante

Torrid is hiring a Keyholder in Florida to support the store leadership team in daily operations and customer experience. You will lead by example in selling, service, and store presentation while helping to drive sales and achieve KPI goals.

The role requires multitasking, fashion awareness, and a flexible schedule including holidays and weekends to ensure store success and a welcoming environment for customers.

Formación

• Previous specialty/apparel retail management experience with proven ability to lead teams to success and drive sales performance.
• Ability to multitask in a fast-paced environment while delivering an exceptional customer experience.
• Flexibility to adapt to changing fashion trends and store needs.
• Fashion-forward mindset and stay on top of current trends.

Responsabilidades

• In partnership with management, ensure store meets company objectives and KPI goals.
• Set the example for Torrid through selling skills and customer service to build loyalty.
• Support management in implementing merchandise strategies while maintaining a welcoming store environment.
• Perform register functions and use promotions and product knowledge to drive add-on sales.
• Take on Store Manager on Duty responsibilities when needed.
• Maintain a schedule that includes holidays, nights and weekends.

Conocimientos

Retail management

Sales performance

Team leadership

Customer service

Descripción del empleo

Torrid is hiring a Keyholder in Florida to support the store leadership team in daily operations and customer experience. You will lead by example in selling, service, and store presentation while helping to drive sales and achieve KPI goals.

The role requires multitasking, fashion awareness, and a flexible schedule including holidays and weekends to ensure store success and a welcoming environment for customers.