Keyholder: Customer Service & Store Operations Lead

Dollar Tree; Jackson (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Jackson, Tennessee, is seeking a part-time Third Keyholder to support the Store Manager in daily operations. You will greet customers, assist with merchandise selection, process sales at the POS, and ensure store cleanliness and stock levels.

You will lead by example, train teammates, help with opening and closing duties when needed, and participate in asset protection. The role emphasizes customer service, teamwork, and adherence to company policies to maintain a welcoming

Qualifications

• High school diploma or equivalent.
• Experience in retail or management preferred.
• Ability to lift up to 40–55 lbs and stand for long periods.
• Excellent communication and customer service skills.

Responsibilities

• Guide store team on operating practices and procedures.
• Greet customers and resolve inquiries.
• Increase sales through suggestive selling.
• Maintain a clean, well-stocked store and manage inventory.
• Open/close in the store manager's absence.
• Assist with unloading deliveries and stocking shelves.
• Ensure security and asset protection.
• Follow company policies and complete training.

Skills

Customer service

Cash handling

Inventory control

Team leadership

Education

High School Diploma

Tools

POS system

Job description

Family Dollar in Jackson, Tennessee, is seeking a part-time Third Keyholder to support the Store Manager in daily operations. You will greet customers, assist with merchandise selection, process sales at the POS, and ensure store cleanliness and stock levels.

You will lead by example, train teammates, help with opening and closing duties when needed, and participate in asset protection. The role emphasizes customer service, teamwork, and adherence to company policies to maintain a welcoming