Keyholder - Beauty Retail Leader & Training Mentor

L'Oreal USA, Inc; McLean (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

VIP discount shop

Learning & development opportunities

Mentorship programs

Employee resource groups

Wellness programs

Job summary

Kiehl's Since 1851 in McLean, VA is seeking a Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service and maintaining brand image.

The role requires 18+ age, a High School Diploma or GED, willingness to work 2 weekend shifts and 2 closing shifts per week, and ability to lift up to 25 lbs; bilingual skills are a plus.

Join a team that values development and offers perks including employee discounts and wellness programs.

Qualifications

• Retail or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience required.
• Strong communication skills.
• Analytical skills for problem solving.
• Basic computer skills.
• Must be 18 years or older and authorized to work in the United States.

Responsibilities

• Delivers best-in-class customer experience.
• Upholds customer service standards.
• Leads productivity and supports store goals.
• Assists Store Manager in achieving sales targets.
• Enforces company policies and procedures.
• Performs open and close procedures.
• Provides training to new store employees.
• Executes visual directives and selling tools.
• Other duties as assigned.

Skills

Retail experience

Customer service

Communication skills

Analytical skills

Basic computer skills

Bilingual (Spanish or Mandarin)

Education

High School Diploma or GED

Job description

Kiehl's Since 1851 in McLean, VA is seeking a Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service and maintaining brand image.

The role requires 18+ age, a High School Diploma or GED, willingness to work 2 weekend shifts and 2 closing shifts per week, and ability to lift up to 25 lbs; bilingual skills are a plus.

Join a team that values development and offers perks including employee discounts and wellness programs.