Keyholder: Luxury Beauty Store Lead

L'Oreal USA, Inc; Miami (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

VIP access to internal shop discounts

Learning & development opportunities

Employee resource groups

Mental health & wellness programs

Job summary

Kiehl's Since 1851 in Miami is seeking a Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service. You will help maintain brand presentation and supervise staff during shifts.

The role requires 18+ years old, US work authorization, and 2 closing shifts plus 2 full weekends per month. Prior retail or cosmetics experience is preferred, with strong communication and basic computer skills essential for daily operations.

Qualifications

• Retail or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience is essential.
• Strong communication skills are essential.
• Analytical mindset and problem-solving ability.
• Basic computer skills and familiarity with store systems.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required; 18+ years old; authorized to work in the United States.

Responsibilities

• Deliver best-in-class customer service and build relationships that foster repeat business.
• Assist Store Manager in achieving store and individual sales goals.
• Maintain product presentation and brand image; keep the store neat and organized.
• Support opening and closing procedures and training of new staff.
• Execute visual directives and educate customers on products.

Skills

Customer service

Communication

Analytical

Basic computer skills

Education

High School Diploma or GED

Job description

Kiehl's Since 1851 in Miami is seeking a Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service. You will help maintain brand presentation and supervise staff during shifts.

The role requires 18+ years old, US work authorization, and 2 closing shifts plus 2 full weekends per month. Prior retail or cosmetics experience is preferred, with strong communication and basic computer skills essential for daily operations.