Keyholder – Luxury Beauty Brand: Sales Leader & Trainer

L'Oreal USA, Inc; Brookline (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Discounted products

Learning & development opportunities

Employee resource groups

Mental health & wellness programs

Job summary

Kiehl's Brookline is seeking a Store Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service. This role focuses on product presentation, brand image, and creating repeat business through personalized service.

The candidate should have retail or cosmetic experience, be willing to work 2 closing shifts weekly and 2 full weekends monthly, and hold a High School Diploma or GED. 18+ and US work authorization are required.

Qualifications

• Required: Retail and/or cosmetic experience.
• Required: Willingness to work 2 closing shifts per week and 2 full weekends per month.
• Required: High School Diploma or GED.
• Required: 18 years or older; authorization to work in the United States full-time, permanent basis (no sponsorship).
• Preferred: Bilingual in Spanish or Mandarin.

Responsibilities

• Delivers a best-in-class experience to customers.
• Upholds standards of customer service excellence.
• Leads with productivity and supports store sales goals.
• Maintains attendance and timeliness for all shifts.
• Assists Store Manager to achieve store sales targets.
• Enforces company policies and procedures; opens/closes the store.
• Trains new store employees.

Skills

Retail experience

Cosmetic experience

Key holder experience

Customer service

Communication

Analytical skills

Basic computer skills

Weekend availability

Education

High School Diploma or GED

Job description

Kiehl's Brookline is seeking a Store Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service. This role focuses on product presentation, brand image, and creating repeat business through personalized service.

The candidate should have retail or cosmetic experience, be willing to work 2 closing shifts weekly and 2 full weekends monthly, and hold a High School Diploma or GED. 18+ and US work authorization are required.