Key West 911 Call Taker — Launch a Critical Public Safety Career

Public Safety Dispatch Network; Key West (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Key West is seeking an experienced 911 Call Taker to respond to emergencies by gathering critical information and coordinating with dispatch teams. This role emphasizes listening, precise typing, clear communication, and adherence to structured procedures.

Successful candidates will join a 24-hour environment requiring reliable call handling, data entry, and coordination with responders.

Qualifications

• Strong listening comprehension.
• Accurate typing.
• Clear verbal communication.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide basic pre-arrival instructions as trained.

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Key West is seeking an experienced 911 Call Taker to respond to emergencies by gathering critical information and coordinating with dispatch teams. This role emphasizes listening, precise typing, clear communication, and adherence to structured procedures.

Successful candidates will join a 24-hour environment requiring reliable call handling, data entry, and coordination with responders.