Key Lead - Tacoma Mall, Hollister

Abercrombie & Fitch Co.; Tacoma (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Tacoma, WA to ensure a quality in-store experience by acting as the Floor Supervisor. Responsibilities include guiding Brand Reps and Stock Associates, driving store performance, and managing daily sales achievements. The role is part of the store leadership team, performing tasks such as opening/closing routines, operating POS systems, and maintaining visual displays.

Responsibilities

• Ensure quality in-store experience as Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and sales achievement.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.