Key Lead - Spokane Valley Mall, Hollister

Abercrombie & Fitch Co.; Spokane Valley (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Spokane Valley, WA. This role involves ensuring a quality in-store experience for customers while supervising and guiding Brand Reps and Stock Associates.

The Key Lead will perform opening and closing routines, manage sales operations, and contribute to achieving daily sales goals.

The ideal candidate should demonstrate strong product knowledge and embody the company culture and values.

Responsibilities

• Ensure all customers receive quality in-store experience.
• Act as the Floor Supervisor, providing guidance to Brand Reps.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.