Key Lead - Hanes Mall, Hollister

Abercrombie & Fitch Co.; Winston-Salem (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Abercrombie & Fitch Co. in Winston-Salem is seeking a Key Lead to ensure customers receive a quality in-store experience. As Floor Supervisor, you will guide Brand Reps and Stock Associates to keep store operations running smoothly and align with the store leadership team.

You will drive store performance on the floor through customer experience and daily sales, build visual displays, analyze reports, and embody the brand culture and values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.