Key Lead - Chicago Ridge Mall, Hollister

Abercrombie & Fitch Co.; Chicago Ridge (IL); In loco; USD 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Abercrombie & Fitch Co. is seeking a Key Lead to supervise store operations and ensure customers receive a quality in-store experience. The Key Lead will guide and coach Brand Reps and Stock Associates, proactively driving store performance through effective leadership and achieving daily sales goals. This role includes managing opening and closing routines and maintaining visual displays. Strong leadership, coaching skills, and retail experience are essential for success in this position.

Competenze

• Experience in retail or customer service.
• Strong leadership and coaching skills.
• Ability to analyze data for decision making.

Mansioni

• Ensure quality in-store customer experience.
• Supervise the Floor operations and staff.
• Drive sales through effective performance.

Descrizione del lavoro

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.