Key Lead - Parkdale Mall, Hollister

Abercrombie & Fitch Co.; Beaumont (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. seeks a Key Lead in Beaumont, Texas, to enhance the in-store customer experience. This role involves acting as the Floor Supervisor, guiding team members, and driving daily sales through effective operations. The Key Lead will perform opening and closing routines, operate point of sale systems, manage inventory control, and exemplify company values. Candidates should have strong leadership capabilities and a passion for customer service in a retail environment.

Qualifications

• Responsible for ensuring quality in-store experience for customers.
• Ability to provide guidance and coaching to team members.
• Experience with operating register/point of sale systems.

Responsibilities

• Perform Opening and Closing Routines.
• Fulfill OMNI Channel Orders.
• Protect Store Assets & perform Inventory Control.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.