Key Holder & Team Leader — Customer Experience

URBN Urban Outfitters, Inc.; Sioux Falls (SD); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Descripción de la vacante

URBN Urban Outfitters, Inc. in Sioux Falls is seeking a Key Holder who supports the store leadership team in delivering exceptional service, selling, and daily operations. The role requires expertise in procedures and mentorship of the associate team.

Responsibilities span customer experience, leadership, team management, visual and business operations, and strong communication. The position demands flexibility to work nights, weekends, and holidays to meet store needs.

Formación

• Anthro brand affinity and store culture awareness.
• Proven leadership experience in retail environments.
• Demonstrated ability to work well within a team.
• Ability to adapt hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsabilidades

• Collaborate with leadership to cultivate an inviting customer environment and drive sales.
• Support staffing and daily zones to maintain an energized pace and service levels.
• Help train and onboard new associates to uphold brand standards.

Conocimientos

Anthro brand fan

Leadership experience

Team player

Flexible hours

Growth mindset

Descripción del empleo

URBN Urban Outfitters, Inc. in Sioux Falls is seeking a Key Holder who supports the store leadership team in delivering exceptional service, selling, and daily operations. The role requires expertise in procedures and mentorship of the associate team.

Responsibilities span customer experience, leadership, team management, visual and business operations, and strong communication. The position demands flexibility to work nights, weekends, and holidays to meet store needs.