Key Holder & Team Coach – Luxury Beauty Retail

The Estee Lauder Companies Inc.; Miami (FL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

The Estee Lauder Companies Inc. in the United States is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation and exceptional customer service. You will coach and mentor the sales team, handle cash reconciliations at start and end of day, and rotate opening/closing duties.

This role provides a first supervisory step within a prestige beauty leader. If you are ambitious and have retail experience, join our team for career growth,

Formación

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software

Responsabilidades

• Lead by example to provide inspirational, authentic, and personalized customer service and help achieve sales and customer service targets.
• Carry out start and end of day cash reconciliation and open/close the store on a rota basis.
• Support Store Manager and Assistant Manager to ensure smooth running of the store and coach the sales team.

Conocimientos

Retail experience

Customer service

Coaching/mentoring

Cash handling

Shift scheduling

Herramientas

Retail POS software

Descripción del empleo

The Estee Lauder Companies Inc. in the United States is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation and exceptional customer service. You will coach and mentor the sales team, handle cash reconciliations at start and end of day, and rotate opening/closing duties.

This role provides a first supervisory step within a prestige beauty leader. If you are ambitious and have retail experience, join our team for career growth,