Luxury Beauty Key Holder & Team Coach

The Estée Lauder Companies Inc.; San Jose (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Life/Disability insurance

Education programs

Holiday/vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth store operations and exceptional customer service.

You will mentor the sales team and model the behavior needed to achieve sales and service targets while managing cash reconciliation at opening and closing. This role offers growth in prestige beauty and a pathway to supervisory responsibilities.

Qualifications

• Proven retail experience, preferably in cosmetics.
• Ability to deliver inspirational, authentic, personalized service.
• Desirable: retail operations, cash reconciliation, opening/closing duties.
• Desirable: supervisory experience coaching staff.

Responsibilities

• Support Store Manager and Assistant Manager to run the store smoothly.
• Lead by example to provide exceptional customer service and meet targets.
• Handle start-of-day and end-of-day cash reconciliations.
• Assist with opening and closing on a rota basis.
• Support during busy periods and events.

Skills

Retail experience

Customer service

Cash handling

Leadership

Opening/closing duties

POS software

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth store operations and exceptional customer service.

You will mentor the sales team and model the behavior needed to achieve sales and service targets while managing cash reconciliation at opening and closing. This role offers growth in prestige beauty and a pathway to supervisory responsibilities.