Key Holder & Store Lead — Open/Close, Pet Expert

Hollywood Feed; Northbrook (IL); On-site; USD 21,352 - 24,796; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed in Northbrook, IL is hiring a Third Key Holder to open and close the store, serve customers, and ensure safe, efficient operations while upholding our customer-first policy.

The position offers an hourly wage of $15.50–$18.00 with tips and benefits. Candidates should have strong communication, product knowledge, and the ability to manage POS tasks, deliveries, and team training.

Qualifications

• Commitment to animals and their owners.
• Proven sales and customer service abilities.
• Valid driver’s license with at least 2 years driving experience.
• Ability to operate or learn the point-of-sale system.

Responsibilities

• Open and close the store as required.
• Assume managerial responsibilities during absences.
• Greet and assist customers per standards.
• Demonstrate product knowledge to meet customer needs.
• Stock deliveries and maintain clean store areas.
• Operate the POS system for transactions and records.
• Support training for new employees and communicate with the team.
• Maintain weekend availability including three nights per week.

Skills

Strong verbal communication

Active listening

Sales

Customer service

Knowledge of store products

Point-of-sale system

Driving license

Education

High School Diploma or equivalent

Tools

POS software

Job description

Hollywood Feed in Northbrook, IL is hiring a Third Key Holder to open and close the store, serve customers, and ensure safe, efficient operations while upholding our customer-first policy.

The position offers an hourly wage of $15.50–$18.00 with tips and benefits. Candidates should have strong communication, product knowledge, and the ability to manage POS tasks, deliveries, and team training.