Key Holder & Store Operations Lead

Hollywood Feed; Tulsa (OK); On-site; USD 2,135,000 - 2,617,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food

Free pet supplements

Job summary

Hollywood Feed is seeking a Third Key Holder for Yale Village in Tulsa. You will open and close the store, greet customers, and help ensure safe, profitable operations while upholding our customer-first policy.

We offer an hourly wage of $15.50–$19.00 with tips, employee discounts, and pet food perks. Must have a High School Diploma, valid driver's license, and weekend availability. Join a team dedicated to pets and community.

Qualifications

• Commitment to animals and their owners
• Strong verbal communication and active listening
• Proven sales and customer service abilities
• Knowledge of store products or ability to learn quickly
• Ability to operate or learn the point-of-sale system
• Valid driver's license with at least 2 years' driving experience

Responsibilities

• Arriving prior to opening and remaining after closing to ensure the store is fully prepared for business operations.
• Assuming managerial responsibilities in the event of management absences.
• Greet and assist customers in accordance with Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address the needs of both pets and customers.
• Maintain open and respectful communication with supervisors and coworkers.
• Work efficiently both independently and as part of a team, providing support and training to new employees.
• Expected to have open and weekend availability including closing 3 nights per week.
• Unload and properly stock product deliveries.
• Operate the Hollywood Feed point-of-sales system, including opening/closing registers, creating customer accounts, processing transactions, and performing inventory tasks.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance and related duties.
• Safely operate company vehicles and deliver Same Day Delivery orders per policies and safety standards.

Skills

Customer service

Sales experience

Verbal communication

Driver's license

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed is seeking a Third Key Holder for Yale Village in Tulsa. You will open and close the store, greet customers, and help ensure safe, profitable operations while upholding our customer-first policy.

We offer an hourly wage of $15.50–$19.00 with tips, employee discounts, and pet food perks. Must have a High School Diploma, valid driver's license, and weekend availability. Join a team dedicated to pets and community.