Shift Lead: Open/Close, Customer Care & Sales

Hollywood Feed; Lake Forest (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Tips

Employee discounts

Free pet food

Job summary

Hollywood Feed in Lake Forest, IL, is seeking a Third Key Holder to manage opening and closing, help customers, and ensure safe, efficient store operations. You will learn the POS system, stock deliveries, and assist with training while maintaining high service standards.

The role requires weekend availability, strong communication, and a passion for animals. Competitive hourly wages and employee discounts are offered in a dynamic retail environment.

Qualifications

• High School Diploma or equivalent.
• Strong customer service and sales abilities.
• Ability to learn store products quickly.
• Valid driver’s license with at least 2 years driving experience.

Responsibilities

• Open and close the store, ensuring readiness for business.
• Greet and assist customers in line with standards.
• Unload deliveries and stock shelves.
• Operate the point-of-sale system and process transactions.
• Provide product knowledge to customers and pets’ needs.
• Support training for new employees and teamwork.
• Maintain clean, organized store and perform maintenance tasks.
• Fulfill Same Day Delivery orders per safety policies.

Skills

Verbal communication

Active listening

Sales experience

Customer service

Learning agility

POS system

Driver's license

Physical stamina

Teamwork

Education

High School Diploma or equivalent

Tools

POS system software

Job description

Hollywood Feed in Lake Forest, IL, is seeking a Third Key Holder to manage opening and closing, help customers, and ensure safe, efficient store operations. You will learn the POS system, stock deliveries, and assist with training while maintaining high service standards.

The role requires weekend availability, strong communication, and a passion for animals. Competitive hourly wages and employee discounts are offered in a dynamic retail environment.