Key Holder & Shift Leader – 40% Discount, DailyPay

Bath & Body Works; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

DailyPay

Tuition assistance

Medical benefits

Mental health support

Paid time off

Merchandise discount

Job summary

Bath & Body Works in Miami is seeking a dedicated Key Holder to support store leadership, drive sales and deliver exceptional customer experiences. You will model brand values, coach teammates, and ensure store standards are met while collaborating with the Store Manager.

As a frontline leader, you’ll supervise opening/closing routines, guide daily operations, and help create a welcoming, energetic environment for customers and associates alike.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.

Responsibilities

• Lead delegated tasks as Store Manager on Duty to address customer experience, vendor relations, or maintenance issues.
• Provide individual and team feedback to managers.
• Drive in-store customer experiences through selling behaviors and product knowledge.
• Demonstrate knowledge of product, company policies, and store strategies.
• Set daily direction for the team and shifts.
• Perform opening/closing routines including bank deposits and shipments.
• Create genuine connections with customers through uncovering needs and personalized recommendations.
• Assist with floorset execution, visual presentation and marketing placement as needed.
• Maintain safety and cleanliness standards and physical requirements.

Skills

Customer service

Leadership

Sales

Communication

Coaching

De-escalation

Education

High school diploma or GED

Job description

Bath & Body Works in Miami is seeking a dedicated Key Holder to support store leadership, drive sales and deliver exceptional customer experiences. You will model brand values, coach teammates, and ensure store standards are met while collaborating with the Store Manager.

As a frontline leader, you’ll supervise opening/closing routines, guide daily operations, and help create a welcoming, energetic environment for customers and associates alike.