Key Holder | DailyPay & 40% Discount Leader

Bath & Body Works; Cleveland (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay available

Job summary

Bath & Body Works is seeking a Key Holder to support achieving sales plans through strong store execution and team leadership. You will engage customers, coach staff, and uphold brand standards while driving everyday operations.

As a core part of the leadership team, you’ll model selling behaviors, manage shifts, and ensure safety and policy compliance to deliver a consistently positive shopping experience.

Qualifications

• Customer-first retail mindset.
• Willingness to work peak times including evenings, weekends, and holidays.
• Ability to coach associates and provide feedback.

Responsibilities

• Lead as Manager on Duty when scheduled to handle customer experience, vendor relationships, or maintenance.
• Provide individual and team performance feedback to managers.
• Lead in-store customer experiences through selling and product knowledge.

Skills

Customer focus

Communication

Coaching

De-escalation

Flexibility

Education

High school diploma/GED

Job description

Bath & Body Works is seeking a Key Holder to support achieving sales plans through strong store execution and team leadership. You will engage customers, coach staff, and uphold brand standards while driving everyday operations.

As a core part of the leadership team, you’ll model selling behaviors, manage shifts, and ensure safety and policy compliance to deliver a consistently positive shopping experience.