Key Holder - Retail Supervisor & Coaching Lead

The Estée Lauder Companies; Aurora (OH); On-site; USD 23,763 - 39,606; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays and vacation time

Job summary

Estée Lauder Companies in Aurora, Ohio is seeking a dynamic Key Holder to support Store Management and enhance customer service. This role involves coaching teams to deliver outstanding personalized service and handling retail operations, including cash reconciliation.

Ideal candidates have retail experience, preferably in cosmetics, and demonstrate supervisory skills. This opportunity includes a competitive pay range of $17.25 to $28.75 per hour, plus benefits and potential bonus participation.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational customer service.
• Retail operations experience including cash reconciliation is desirable.
• Previous supervisory experience with coaching/mentoring is desirable.
• Ability to work retail hours in a fast-paced environment.
• Experience with retail point-of-sale software.

Responsibilities

• Support the Store Manager and Assistant Manager.
• Lead by example to provide personalized customer service.
• Carry out cash reconciliation and responsibility for store opening/closing.

Skills

Retail experience

Customer service

Cash handling

Supervisory skills

Retail point-of-sale software

Job description

Estée Lauder Companies in Aurora, Ohio is seeking a dynamic Key Holder to support Store Management and enhance customer service. This role involves coaching teams to deliver outstanding personalized service and handling retail operations, including cash reconciliation.

Ideal candidates have retail experience, preferably in cosmetics, and demonstrate supervisory skills. This opportunity includes a competitive pay range of $17.25 to $28.75 per hour, plus benefits and potential bonus participation.