Key Holder - Retail Supervisor & Coaching Lead

The Estée Lauder Companies; Sunbury (OH); On-site; USD 23,763 - 39,606; Full time

Benefits offered by this job

Health insurance

Paid leave programs

Retirement savings plans

Education-related programs

Job summary

Estée Lauder Companies is seeking a dynamic Key Holder in Sunbury, Ohio. This role supports the Store Manager, ensuring efficient store operations while leading and mentoring a retail team to provide exceptional service.

A successful candidate will possess proven retail and supervisory experience, and will be responsible for cash reconciliation and store opening/closing duties.

In addition to a competitive base salary, the position offers a variety of benefits including health insurance and participation in a bonus program.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events.
• Previous experience with retail point-of-sale software.

Responsibilities

• Support the Store Manager and Assistant Manager in running the Store.
• Lead by example, coaching and mentoring sales team members.
• Ensure smooth opening and closing of the store on a rota basis.
• Conduct cash reconciliation at the start and end of day.

Skills

Retail experience

Customer service

Cash reconciliation

Supervisory experience

Point-of-sale software

Job description

Estée Lauder Companies is seeking a dynamic Key Holder in Sunbury, Ohio. This role supports the Store Manager, ensuring efficient store operations while leading and mentoring a retail team to provide exceptional service.

A successful candidate will possess proven retail and supervisory experience, and will be responsible for cash reconciliation and store opening/closing duties.

In addition to a competitive base salary, the position offers a variety of benefits including health insurance and participation in a bonus program.