Key Holder & Sales Coach - Prestige Beauty

The Estée Lauder Companies; Monroe (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Wellness programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation time

Job summary

Estée Lauder Companies in Monroe, Ohio is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and meeting sales targets. You will lead by example, coaching the sales team and modeling behaviors that drive inspiration and authentic service.

This role also covers cash handling, start and end of day reconciliation, and rotating opening and closing duties.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store desirable.
• Prior supervisory experience including coaching/mentoring others to achieve sales and customer service targets desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example and coach the sales team to demonstrate inspirational customer service and achieve targets.
• Carry out essential start and end of day cash reconciliation and related tasks.
• Open and close the store on a rota basis as required.
• Support Store Manager and Assistant Manager in daily store operations and guest service.

Skills

Coaching

Mentoring

Customer service

Retail experience

Cash handling

Cash reconciliation

Opening/Closing duties

Tools

POS software

Job description

Estée Lauder Companies in Monroe, Ohio is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and meeting sales targets. You will lead by example, coaching the sales team and modeling behaviors that drive inspiration and authentic service.

This role also covers cash handling, start and end of day reconciliation, and rotating opening and closing duties.