Key Holder & Cosmetic Retail Supervisor

The Estée Lauder Companies; Columbus (OH); On-site; USD 24,000 - 40,000; Full time

Job summary

The Estée Lauder Companies in Columbus, OH is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager. You will coach the sales team to deliver inspirational, authentic, and personalized customer service to hit sales and service targets.

You will also handle cash reconciliation, and be responsible for opening and closing the store on a rota, including weekend and event coverage. This role offers opportunities for career progression and a comprehensive benefits package.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example and coach the sales team to provide inspirational, authentic and personalized customer service.
• Carry out essential start and end of day cash reconciliation and manage store opening/closing on a rota.

Skills

retail experience

customer service

cash handling

POS software

supervisor experience

retail hours

right to work

Job description

The Estée Lauder Companies in Columbus, OH is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager. You will coach the sales team to deliver inspirational, authentic, and personalized customer service to hit sales and service targets.

You will also handle cash reconciliation, and be responsible for opening and closing the store on a rota, including weekend and event coverage. This role offers opportunities for career progression and a comprehensive benefits package.