Key Holder & Retail Sales Pro — Guest Advocate

DXL Group; Mesquite (TX); In loco; USD 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Quarterly bonuses

Descrizione del lavoro

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience. You will act as a product knowledge expert and help coach a sales team in a fast-paced store environment.

The role emphasizes building long-term relationships with guests and driving sales through exceptional service. The position involves guiding teammates, learning customer preferences, and promoting private labels

Competenze

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Mansioni

• Welcomes guests by spending time, asking questions, and learning their needs and preferences.
• Serve as a product knowledge expert across private labels, name brands, and tailored clothing.
• Coach and train team members to improve selling skills, behaviors, and operational procedures.

Conoscenze

Customer service

Coaching

Product knowledge

Sales skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience. You will act as a product knowledge expert and help coach a sales team in a fast-paced store environment.

The role emphasizes building long-term relationships with guests and driving sales through exceptional service. The position involves guiding teammates, learning customer preferences, and promoting private labels