Key Holder - Retail Sales Pro with Growth & Bonuses

DXL Group; Pittsburgh (Allegheny County); Hybride; USD 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Quarterly bonuses

Résumé du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who thrives on delivering exceptional guest experiences in a fast-paced environment.

You will act as a product knowledge expert, helping customers select apparel, including private labels and tailored pieces, while coaching team members in selling skills and service standards.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Connaissances

Customer service

Product knowledge

Coaching

Formation

High school diploma or equivalent

Description du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who thrives on delivering exceptional guest experiences in a fast-paced environment.

You will act as a product knowledge expert, helping customers select apparel, including private labels and tailored pieces, while coaching team members in selling skills and service standards.