Key Holder & Guest Experience Lead — Bonus Eligible

Dxl-Big-; Newark (DE); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who focuses on delivering an exceptional guest experience. You will engage customers, understand needs, and present a broad range of apparel including private labels and name brands.

You will also coach and train fellow team members to improve selling skills and operational procedures in a fast-paced setting. This role supports a strong guest-centric culture and teamwork.

Qualifikationen

• ,
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Aufgaben

• Welcome guests by spending quality time to learn their needs, preferences and lifestyle
• Sell a broad range of apparel including private labels and name brands
• Coach and train team members on selling skills and procedures

Kenntnisse

Customer service

Problem solving

Coaching

Ausbildung

High school diploma

Jobbeschreibung

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who focuses on delivering an exceptional guest experience. You will engage customers, understand needs, and present a broad range of apparel including private labels and name brands.

You will also coach and train fellow team members to improve selling skills and operational procedures in a fast-paced setting. This role supports a strong guest-centric culture and teamwork.