Key Holder & Retail Sales Pro — Customer Experience

DXL Group; Columbus (OH); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Health/Dental/Vision Plans

Paid Holidays, Sick/Personal Days and 

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience. You will welcome guests, learn their needs, and assist with product selection across private labels and name brands.

As a self-driven, results-oriented team member, you will coach coworkers, uphold store standards, and contribute to a positive, high-energy environment. Eligible associates enjoy bonuses and benefits.

Qualifications

• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Coaches and trains team members to improve selling skills and compliance with procedures.

Responsibilities

• Greet guests, learn their needs, and guide them to appropriate apparel choices.
• Sell a broad range of apparel, including private labels and name brands.
• Provide ongoing coaching to team members on selling skills and store procedures.

Skills

Customer service

Sales ability

Product knowledge

Coaching teammates

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience. You will welcome guests, learn their needs, and assist with product selection across private labels and name brands.

As a self-driven, results-oriented team member, you will coach coworkers, uphold store standards, and contribute to a positive, high-energy environment. Eligible associates enjoy bonuses and benefits.