Key Holder - Prestige Beauty Team Coach

The Estée Lauder Companies; Monroe (OH); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Bonus program

Paid holidays

Job summary

Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales targets. You will lead by example, coaching the sales team and ensuring smooth store operations, including start/end of day cash reconciliation and rota-based opening/closing.

This role offers growth within a prestige beauty leader. The position requires retail experience, strong cash handling skills, and the ability to work

Qualifications

• Proven retail experience, preferably within cosmetics.
• Provide inspirational, authentic and personalized customer service.
• Experience with cash handling and daily cash reconciliation is desirable.
• Supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.

Responsibilities

• Lead by example and coach the sales team to meet sales and customer service targets.
• Support Store Manager and Assistant Manager for smooth operation.
• Carry out start and end of day cash reconciliation and rota-based opening/closing.
• Provide inspirational, authentic and personalized customer service.

Skills

Retail experience

Customer service

Cash handling

Coaching/Mentoring

Opening/Closing

POS software

Tools

Retail POS software

Job description

Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales targets. You will lead by example, coaching the sales team and ensuring smooth store operations, including start/end of day cash reconciliation and rota-based opening/closing.

This role offers growth within a prestige beauty leader. The position requires retail experience, strong cash handling skills, and the ability to work