Key Holder — Prestige Beauty Leader & Customer Coach

Brobston Group; Troy (MI); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Retirement plans

Paid time off

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, delivering inspirational, authentic, personalized service to achieve sales and customer service targets.

You will also manage essential start- and end-of-day cash reconciliation and have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter with retail experience, this is the perfect stepping stone toward a long-term career with a

Qualifications

• Proven retail experience, preferably in cosmetics or luxury brands.
• Ability to deliver inspirational, authentic and personalized customer service.
• Experience with cash handling and end-of-day reconciliation is desirable.
• Supervisory or coaching experience to guide sales targets.
• Able to work retail hours including days, nights, weekends and events.
• Experience with POS software.

Responsibilities

• Lead by example to provide exceptional customer service and drive sales.
• Assist Store Manager and Team in daily store operations.
• Open/close duties on a rotating schedule and cash reconciliation.
• Coach and mentor sales associates to meet targets and standards.

Skills

Retail experience

Customer service

Cash handling

Coaching/mentoring

Flexible hours

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, delivering inspirational, authentic, personalized service to achieve sales and customer service targets.

You will also manage essential start- and end-of-day cash reconciliation and have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter with retail experience, this is the perfect stepping stone toward a long-term career with a