Key Holder: Prestige Beauty Store Leader

The Estée Lauder Companies Inc.; Miami (FL); On-site; USD 29,000 - 32,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store.

You will use your coaching and mentoring skills to lead by example and deliver inspirational, personalized customer service to achieve sales and service targets. You will also handle essential start and end of day cash reconciliation and take responsibility for opening and closing the store on a rota basis.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example with coaching and mentoring to the sales team to achieve targets.
• Perform essential start and end of day cash reconciliation and open/close the store on a rota basis.
• Support Store Manager and Assistant Manager to ensure smooth operation of the store.
• Provide inspirational, authentic, and personalized customer service to customers.
• Maintain a dynamic and professional store environment aligned with brand standards.

Skills

Retail experience

Customer service

Cash reconciliation

Supervisory experience

Retail hours flexibility

POS software

Right to work in country

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store.

You will use your coaching and mentoring skills to lead by example and deliver inspirational, personalized customer service to achieve sales and service targets. You will also handle essential start and end of day cash reconciliation and take responsibility for opening and closing the store on a rota basis.