Key Holder | Prestige Beauty Store Leader

Estée Lauder Companies; Sarasota (FL); On-site; USD 54,495,000 - 61,606,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Life and disability insurance

Retirement savings plans

Paid leave

Education-related programs

Paid holidays and vacation

Many other benefits

Job summary

Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding service and achieving sales targets. You will coach and mentor the team to provide inspirational, authentic, and personalized customer service.

The role involves cash handling, opening/closing the store, and rota-based shifts, including days, nights, weekends, and special events. This position offers career progression in prestige beauty with comprehensive benefits.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth store operations
• Lead by example with coaching and mentoring
• Conduct start and end of day cash reconciliation
• Open and close the store on a rota basis

Skills

Retail experience

Customer service

Cash handling

Leadership

POS software

Tools

POS software

Job description

Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding service and achieving sales targets. You will coach and mentor the team to provide inspirational, authentic, and personalized customer service.

The role involves cash handling, opening/closing the store, and rota-based shifts, including days, nights, weekends, and special events. This position offers career progression in prestige beauty with comprehensive benefits.